Privacy Policy

This Privacy Policy explains how Five Point Social (“we,” “us,” or “our”) handles information when you visit our website (the “Site”) or contact us through it.

1. Information we collect

Information you provide

When you submit the contact form, we may collect:

• your name;
• email address;
• phone number;
• company name; and
• information you provide in later communications with us.

Please do not send sensitive personal information, payment-card information, passwords, patient information, or regulated health information through the contact form.

Information processed automatically

Our hosting, form-processing, and analytics providers may process technical information needed to deliver, maintain, secure, and measure use of the Site. This may include an IP address, browser or device information, general location derived from an IP address, timestamps, requested pages, referring pages, interactions, and similar technical information.

We use Google Analytics to understand how visitors find and use the Site. Google Analytics may use cookies or similar technologies to collect usage information and generate aggregated reports. The contact form also uses Netlify-provided Google reCAPTCHA 2 to distinguish human visitors from automated submissions. reCAPTCHA may process device, browser, cookie, IP-address, and interaction information for security and abuse prevention. Google’s handling of this information is governed by its Privacy Policy. You can control or delete cookies through your browser settings. Websites or services you visit through an external link may use their own cookies or tracking technologies under their own policies.

2. How we use information

We may use information to:

• respond to inquiries and schedule consultations;
• evaluate and manage a potential or existing client relationship;
• provide and improve our services and Site;
• understand Site traffic, usage, and performance;
• maintain the security and integrity of the Site;
• keep appropriate business records; and
• comply with legal obligations or protect our rights.

3. How we share information

We may share information only as reasonably necessary with:

• service providers, including Netlify, which hosts the Site and processes contact-form submissions, and Google, which provides website analytics;
• professional advisers and contractors who need the information to support our business and are expected to handle it appropriately;
• government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security; or
• a successor organization in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business.

We do not sell personal information.

4. Netlify Forms

The contact form uses Netlify Forms. Form entries are transmitted to and stored by Netlify so that we can review and respond to submissions. Netlify’s handling of information as a service provider is also governed by its applicable privacy and data-processing terms.

5. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing business relationships, maintaining records, resolving disputes, and meeting legal obligations. Retention periods may vary depending on the context and applicable requirements.

6. Data security

We use reasonable administrative and technical measures appropriate to the nature of the information we handle. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

You may ask us to access, correct, or delete personal information associated with your inquiry. Depending on where you live, applicable law may provide additional privacy rights. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.

To make a request, contact us through the form on our homepage and state that your message concerns privacy.

8. Children’s privacy

The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, please contact us so we can review and delete it as appropriate.

9. External links

The Site may link to third-party websites or services, including Instagram. We do not control their privacy practices. Review the privacy policy of any third-party service before providing information to it.

10. Changes to this policy

We may update this Privacy Policy as our practices or legal obligations change. The revised policy will be posted here with an updated date.

11. Contact

Questions or requests concerning this Privacy Policy may be submitted through the contact form on our homepage.